Live prices for your dates · free cancellation on many rooms

EN

Hotel · Hanoi · Ha Noi Municipality

Hanoi L'Heritage Diamond Hotel & Spa

A 4-star stay in Hoan Kiem, with the French Quarter a 13-minute walk away and the city's highlights close by.

  • In the Old Quarter, near the lake and church
  • Staff rated 9.3 out of 10
  • Rooms rated 8.9 out of 10
8.8 Great 2385 reviews Booking.com 8.8 · 2385 reviews

About

Hanoi L'Heritage Diamond Hotel & Spa

Hanoi L'Heritage Diamond Hotel & Spa sits on Nha Chung Street in Hoan Kiem, surrounded by craft shops and casual bars. The French Quarter is a 13-minute walk away, and the city's famous lake and cathedral are within easy strolling distance.

The hotel offers practical services like currency exchange, an ATM, and a 24-hour reception. Guests can enjoy a rooftop restaurant with city views, a spa with massage treatments, and in-room breakfast. Rooms are equipped with air conditioning, soundproofing, and flat-screen TVs.

With a rating of 8.8 from over 2,300 reviews, the hotel earns particular praise for its staff and location. The check-in window runs from 14:00 to 23:59, and check-out is at 12:00.

Please note: the hotel does not allow pets, and there is no on-site parking mentioned. The property is non-smoking throughout.

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Staff get consistent praise — Guests repeatedly mention the helpfulness, friendliness, and professionalism of the team, from the front desk to the kitchen. One reviewer singled out Sabi for going out of her way.
  • Location in the heart of the Old Quarter — The hotel sits on Nha Chung Street, close to the lake, the cathedral, and many restaurants and shops. The French Quarter is a 13-minute walk away.
  • Well-regarded rooms — Rooms are described as spacious, clean, and nicely decorated, with soundproofing and air conditioning as standard.
  • Rooftop restaurant with views — The on-site restaurant on the 10th floor offers city views and a breakfast that guests enjoy, including made-to-order omelettes and pancakes.
–

Worth weighing

4 to weigh
  • Check-in window is late afternoon — Check-in runs from 14:00 to 23:59, so early arrivals may need to wait or store luggage.
  • No on-site parking mentioned — The hotel does not list parking as an amenity, which could be a consideration for guests driving.
  • Pets are not allowed — The hotel's policy explicitly prohibits pets, so travellers with animals will need to look elsewhere.
  • Lower value rating compared to other categories — Value scores 8.7, slightly below rooms and service at 8.9, suggesting some guests felt the price-to-experience ratio was a touch less strong.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Junior Suite

  • 1 King-size bed,1 Double bed

Executive Suite

  • 1 King-size bed

Superior Queen Room

  • 1 Queen-size bed,1 King-size bed
  • Courtyard view
  • Shower
  • Air conditioning

Deluxe Room

  • 1 King-size bed,2 Single beds,2 King Size Beds
  • Courtyard view
  • Shower
  • Air conditioning

Deluxe Triple Room

  • Sleeping arrangements for 3 persons
  • Courtyard view
  • Shower
  • Air conditioning

Executive King Suite

  • 1 King-size bed
  • City view
  • Shower
  • Bathtub
  • Balcony

Family Room

  • 1 King-size bed
  • Courtyard view
  • Shower
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Wi-Fi
  • 24-hour reception
  • Lift
  • No smoking on site
  • Safe deposit box
  • Currency exchange
  • ATM/Cash machine

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Car hire
  • Tours/Ticket assistance
  • Paid airport shuttle
  • VIP check-in/out
  • Luggage storage

In-room

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Flat-screen TV
  • Electric kettle
  • Free toiletries
  • Ironing facilities

Food & Drink

  • Bar/Lounge area
  • In-room breakfast
  • Welcome drink
  • Happy hour

Spa & Wellness

  • Spa & wellness centre
  • Beauty treatment
  • Head massage
  • Full body massage
  • Foot massage

Accessibility

  • Rooms/Facilities for disabled
  • Wheelchair access
  • Allergy-free rooms

Business

  • Meeting/Banquet facilities
  • Fax/Photocopying

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.8
Great 2385 reviews

Guest-rated 8.8/10 from 2,385 reviews

Booking.com · 8.8 · 2385 reviews
8.8Verified guest

“The service was excellent, especially from Sabi, who went out of her way for us. Our Superior Queen Room was large and nicely decorated. The 10th-floor restaurant offered great views and tasty food.”

8.8Verified guest

“Perfectly placed in the middle of the Old Quarter. The staff were fantastic and wonderfully welcoming, from the front desk to the kitchen and the doorman. Our double room was lovely.”

8.8Verified guest

“It met our needs and I'd recommend it.”

8.8Verified guest

“The staff were very attentive, quickly helping with requests and giving great tips on local sights. Breakfast was good, with freshly made omelettes and pancakes cooked to order.”

8.8Verified guest

“Nothing to complain about — it was great!”

8.8Verified guest

“Breakfast had lovely flaky croissants. The building is nicely decorated and the rooms are neat with views. The location is super handy, right in the local area, close to food, all the major sights, the lake, and the church, with plenty of restaurants and shops nearby.”

04 — Location

Getting around Hanoi

The property sits in Hanoi.

Old Quarter: The hotel is on Nha Chung Street, surrounded by craft shops and casual bars. Stroll to the lake and the cathedral, both mentioned by guests as close by, and explore the narrow lanes full of street food and souvenir shops.

French Quarter: A 13-minute walk from the hotel, the French Quarter offers colonial architecture, tree-lined boulevards, and a more relaxed pace compared to the bustling Old Quarter.

17 Nha Chung Str, Hoan Kiem Dist , Hanoi, Hanoi, Ha Noi Municipality, Vietnam

Open in Google Maps

05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
44 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 23:59, and check-out is at 12:00.

Does the hotel allow pets?

No, pets are not allowed at this hotel.

Is there parking at the hotel?

The hotel does not list parking as an on-site amenity. Guests arriving by car may need to arrange parking nearby.

Does the hotel offer airport transfers?

Yes, a paid airport shuttle is available. Contact the hotel directly to arrange it.

What dining options are available?

The hotel has a restaurant and bar/lounge area. Guests can also order in-room breakfast.

Does the hotel have a spa?

Yes, there is a spa and wellness centre offering beauty treatments and massages including head, full body, and foot massage.

Nearby

Other top-rated stays in Hanoi

Want a different style or budget? Here are more highly-rated options in the area.

9.3

Hanoi Old Town

Guest-rated 9.3/10 — among the top stays in Hanoi.

Hanoi

The bottom line

A well-reviewed 4-star in the Old Quarter, with standout staff and a location that puts the lake and cathedral within easy walking distance. The rooftop restaurant and clean, comfortable rooms add to the appeal. Just be aware of the late check-in start and the lack of on-site parking.

8.8Best for travellers wanting a central Hanoi base with strong service and a short walk to the French Quarter.

Ready to book Hanoi L'Heritage Diamond Hotel & Spa?

Tap through and we’ll open our booking partner’s site, with live prices and availability for your exact dates.

No payment on this site — you complete the booking on our partner’s site.